Privacy Policy
Last updated: 3 November 2026
In short
We keep only what a boat syndicate needs to run: who the partners are, bookings, jobs, expenses and the photos and documents you add. Only people your admin adds can see it. We don’t sell your information or show ads. You can ask for a copy, or for it to be deleted, at any time.
1. Who we are
Boat Boffin (“the app”) is run by Litoria Solutions (“we”, “us”) in Australia. In this policy, “you” means anyone who uses the app or visits boatboffin.com. You can reach us at hello@boatboffin.com.
We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). If you are in the European Union, the United Kingdom, New Zealand, the United States or elsewhere, we also aim to meet the privacy laws that apply to you where you live. Email us if you want to use a right your local law gives you.
2. What we collect
- Your details: name, email address, phone number (if you add one) and your role in the syndicate. Sign-in uses your Google account, and we receive your name and email from Google. We never see your Google password.
- Syndicate records: bookings, handovers, maintenance jobs and logs, checklists, expenses and receipts, finances, noticeboard posts, boat details, trip logs and inventory.
- Photos, videos and documents you choose to upload, such as receipts, manuals and trip photos. The app only receives the files you pick. It does not browse your photo library or use your camera in the background.
- Payment details if your syndicate takes a paid plan. The admin pays through Stripe. We never see or store card numbers. We keep your plan, customer reference and billing email.
- Messages to Boffin, the AI helper, and the answers it gives.
- Basic technical information, such as error logs, so we can find and fix problems.
- Cookies and storage on your device. The app keeps your sign-in and a saved copy of the pages you’ve opened on your device, so it stays signed in and works offline. We use these only to make the app work. We don’t use advertising or tracking cookies, and we don’t build profiles of you. You can clear this data in your browser settings, but you’ll need to sign in again.
- Location: the app doesn’t track where you are. A boat’s home location, if the admin sets one, is used for weather and tides.
3. How we use it
- To run the app for your syndicate: bookings, reminders, handovers, expenses and the rest.
- To send emails you’d expect, such as booking confirmations, reminders, invitations and payment receipts.
- To take payment for paid plans and manage subscriptions.
- To answer your questions, fix problems and keep the app secure.
- To tell you about important changes to the app or these policies.
We don’t sell your information, and we don’t use it for advertising. We won’t send marketing emails unless you’ve asked for them. If you’d like to stop reminder or notification emails, email hello@boatboffin.com and we’ll switch them off.
4. Who can see your information
Each syndicate’s records are kept separately. Only people the syndicate’s admin has added can sign in and see them, and admins can set what each partner can see and change. Partners in a syndicate can see the names and contact details of the other partners, because that is what the app is for.
We only look at a syndicate’s records when we need to, such as to fix a fault you’ve reported or to meet a legal obligation.
5. Services we use
We use trusted providers to run the app. They handle information only to provide their service to us.
| Provider | What for | What they receive |
|---|---|---|
| Google (Drive, Sheets, Apps Script, Sign-In) | Runs the app, stores records and files, signs you in | Everything you enter, and your sign-in |
| Firebase Hosting (Google) | Serves the website and the app’s front page | Your device’s address and requests, as with any website |
| Stripe | Payments and subscriptions | The payer’s name, email and card details (we don’t see the card) |
| Anthropic (Claude) | Powers Boffin: answering questions, reading receipts and manuals, suggesting inventory from photos | Your question, plus the records or images needed to answer it |
| Open-Meteo and the Bureau of Meteorology | Weather and marine warnings | The boat’s approximate location only |
Some of these providers store data outside Australia, including in the United States. When we send information overseas we choose providers with strong security and privacy commitments. We may also disclose information where the law requires it, such as in response to a court order, a warrant or a lawful request from a government authority, or where it’s needed to protect people’s safety or our legal rights. Where we can, we’ll tell the people affected first.
6. Keeping it safe
We use sign-in checks, separate storage for each syndicate, and encryption (HTTPS) for everything sent between your device and the app. No system is perfectly secure, so please protect your Google account with a strong password and two-step verification. If we learn of a breach likely to cause serious harm, we will tell the people affected and the regulator as the law requires.
7. How long we keep it
We keep a syndicate’s records while its boat is active. If an admin deletes a boat, its records and files are moved to the trash and then removed. Billing records may be kept for as long as the law requires (usually seven years for financial records).
8. Your choices and rights
You can ask us to:
- give you a copy of the information we hold about you, or about your syndicate if you’re an admin;
- correct anything that is wrong (partners can also edit most of their own details in the app);
- delete your information or close a syndicate’s records, unless we have to keep something by law;
- stop any emails that aren’t needed to run the app.
Email hello@boatboffin.com and we’ll reply within 30 days. If you’re not happy with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
9. Children
Boat Boffin is for adults. We don’t knowingly collect information from anyone under 16.
10. Changes
We may update this policy as the app grows. We’ll change the date above, and tell syndicate admins by email if the changes matter.
11. Contact
Questions about privacy? Email hello@boatboffin.com.